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Team Profile
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Social, Unified Communications and Collaboration

On the right you'll find analysts working on this team. Click on the name of the analyst to view his or her profile. Below is a list of the most recently published research from this team.


New Research

IDC Maturity Model: Cloud — A Guide to Success in Asia/Pacific
Kimberly Knickle,  David McNally,  Scott Lundstrom,  Usman Sindhu,  Stephen D. Hendrick,  Melinda-Carol Ballou,  Joseph C. Pucciarelli,  Frank Gens,  Chris Morris,  Robert P. Mahowald,  Richard L. Villars,  Mary Johnston Turner
May 2013 - Doc # AP6684423V    Industry Development and Models
The IDC study discusses IDC's Cloud Maturity Model, which is designed for organizations that are interested in understanding how they can take the necessary actions to move forward successfully with cloud computing.Based on results from IDC...
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IDC MarketScape: Worldwide Pharmaceutical ePedigree Software 2013 Vendor Assessment
Eric Newmark
May 2013 - Doc # HI241152    Vendor Assessment
This IDC Health Insights report provides an assessment of the top nine epedigree software vendors that currently service the pharmaceutical industry, how the leading vendors compare with each other, and what criteria are most important for ...
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Best Practices: 2013 Life Science Sales and Marketing IT Benchmark Guide
Eric Newmark
May 2013 - Doc # HI241092    Best Practices
This IDC Health Insights report details IT spending expectations for 2013 within the life science sales and marketing industry segment. Sales and marketing IT spend in the life sciences is expected to accelerate to a 7% growth rate during 2...
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Big Data for Government: Better Mission Outcomes by Unlocking the Hidden Value of Information
Adelaide O'Brien,  Dan Vesset
May 2013 - Doc # GI241263    Insights Presentation
This IDC Government Insights Presentation highlights the growing number of technology options and trends, data and information management, analytics and discovery, and expected Big Data technology breakthroughs in 2013. Big Data analytics i...
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SAP Furthers Mobile Enterprise Security and Application Strategy at SAPPHIRE NOW 2013
Ben Hoffman,  Stephen D. Drake,  Stacy K. Crook
May 2013 - Doc # lcUS24125213    IDC Link
On May 14th and 15th at SAP's annual SAPPHIRE NOW Conference in Orlando, Florida, the company announced several initiatives that help further SAP's enterprise mobility strategy. SAP announced the launch of SAP Fiori, a portfolio of business...
BlackBerry's World Gets Braver with Q5 and BBM Enhancements
Oliver Aguilar,  Ramon T. Llamas,  Melissa Chau,  Stephen D. Drake,  William Stofega
May 2013 - Doc # lcUS24122713    IDC Link
On Tuesday, May 14, 2013, at its BlackBerry Live conference, BlackBerry made several announcements, including a new smartphone, a new enhancement of its BBM platform called Channels, and the upcoming availability of BBM on Android and iOS l...
Worldwide and U.S. Enterprise Network Consulting and Integration Services 2013–2017 Forecast
Leslie Rosenberg,  Curtis Price
May 2013 - Doc # 241017    Market Analysis
This IDC study analyzes the total addressable market opportunities for the enterprise network consulting and integration services (NCIS) market, including services around end-to-end enterprise network infrastructure from corporate headquart...
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Canadian ICT 2013–2017 Forecast
Tony Olvet,  Thomas Dyer,  Julie Ross
May 2013 - Doc # CA6EMC13    Market Analysis
This IDC study outlines IDC Canada's forecast for the Canadian information, communications, and technology (ICT) market for the five-year period from 2013 to 2017. It provides an update to Canadian ICT Market Perspectives: A Forecast Update...
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Canadian Consumer Wireless, Internet, and Phone Services 2013–2017 Forecast
Tim Tang,  Lawrence Surtees,  Steve Yang,  Thomas Dyer,  Tony Olvet
May 2013 - Doc # CA3CIV13    Market Analysis
This IDC study examines wireless, Internet, and phone services for consumers and residential use in Canada. This should help product managers and marketers with business planning in the near and medium terms. Topics include consumer wireles...
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Cisco Reports Third-Quarter Earnings — Watching a Well-Oiled Machine Work
Vernon Turner
May 2013 - Doc # lcUS24114213    IDC Link
On May 15, 2013, Cisco Systems announced their third-quarter earnings, with records being set in several places. The company's highlights included:Net sales of $12.2 billion (GAAP) for the quarter, up 5% year over yearNet income (GAAP) of $...
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Team Members
William Stofega William Stofega
Program Director, Mobile Device Technology and Trends
Takashi Manabe Takashi Manabe
Group Manager, Software & Security, IDC Japan
Stephen D. Drake Stephen D. Drake
Program Vice President, Mobility and Telecom
Milly Xiang Milly Xiang
Senior Research Manager, Head of Telecom Practice, Mobility/Big Data Lead, IDC China
Isabel Montero Isabel Montero
Senior Research Analyst, EMEA Unified Communications and Collaboration
Mary Wardley Mary Wardley
Vice President, Enterprise Applications and CRM Software
Rich Costello Rich Costello
Senior Research Analyst, Enterprise Communications Infrastructure
Romina Adduci Romina Adduci
Telecom Research & Consulting Director, Latin America
Curtis Price Curtis Price
Program Vice President, Infrastructure Services
Tony Olvet Tony Olvet
Group Vice President, Research
Chris Barnard Chris Barnard
Associate Vice President, European Telecommunications and Networking
Vernon Turner Vernon Turner
Senior Vice President of IDC's Enterprise Infrastructure, Consumer, Network, Telecom and Sustainability Research
Michael Fauscette Michael Fauscette
Group Vice President, Software Business Solutions
Marc DeCastro Marc DeCastro
Research Director, Consumer Banking
Adelaide O'Brien Adelaide O'Brien
Research Director, Smart Government Strategies
Eric Newmark Eric Newmark
Program Director, Business Systems Strategies
Kimberly Knickle Kimberly Knickle
Practice Director
Christine Bardwell Christine Bardwell
Research Manager
Casey Talon Casey Talon
Senior Research Analyst