IDC - Team Profile

Team Profile

Small Business/Home Office

On the right you'll find analysts working on this team. Click on the name of the analyst to view his or her profile. Below is a list of the most recently published research from this team.

New Research

Japan Small and Medium Business Markets Major Distribution Analysis 2013
Hitoshi Ichimura
May 2013 - Doc # JP1475304V Industry Development and Models

This IDC study (a translation of the Japanese document IDC #J13110103) analyzes sales channel usage trends for servers, PCs, and packaged software in small and medium-sized businesses (SMBs) based on the results of Japan SMB User Survey con...

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Full-Time IT Staff and Use of External Support in U.S. SMBs — Online and On-Premises Resource Use
Raymond Boggs
May 2013 - Doc # 240899 Insight

This IDC Insight examines the changing ways SMBs are arranging for IT support. The presence of full-time IT staff is examined by company size and industry, and the use of different approaches to support is described in detail across size ca...

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Sage ERP X3 Partner and Customer Event Highlights a Global Footprint and New Technology Directions
Raymond Boggs, Bo Lykkegaard
May 2013 - Doc # 240927 Event Flash

This IDC Flash examines the recent Sage ERP X3 Global Convention held in Berlin. Designed for channel partners as well as customers, the event provided a review of Sage's recent performance and a variety of learning opportunities with case ...

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Japan Small and Medium Business Markets IT Spending Trend Survey 2013
Hitoshi Ichimura, Kaoru Fukuda
Apr 2013 - Doc # JP1475303V Survey

This IDC study, which is a translation of the Japanese document IDC #J13110102, analyzes and examines the objectives and challenges in implementing IT, the IT spending budget, priority areas in IT spending, impact of raised consumption tax ...

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Yahoo! Is Missing Out on Productivity Gains by Ending Telecommuting — But Some SMBs Would Miss Even More
Raymond Boggs
Apr 2013 - Doc # lcUS24081713 IDC Link

The announcement by Yahoo! in February that employees could no longer work full time as telecommuters generated a wide range of comments. The importance of casual interactions among staff as a way to spur creativity, open new discussions, a...

NEC Announced Web-Based Business Place "N-town" for Medium Businesses (Body is in Japanese)
Hitoshi Ichimura
Apr 2013 - Doc # lcJP24070613 IDC Link

NECが中堅中小企業向けWebベースのビジネスプレイス「N-town（エヌタウン）」の開設を発表NECは2013年3月15日、中堅中小企業を対象に業務系システムのパブリッククラウド、およびコンサルティングサービス、ビジネスマッチングなどワンストップでの経営支援サービスを提供するWebベースのビジネスプレイス「N-town」を2013年5月以降、順次提供開始すると発表した。2013年5月時点では、NEC、およびパートナー企業による約20種類のサービスメニューの提供を予定している...

Market Analysis Perspective: Japan Small and Medium Business Markets 2012
Hitoshi Ichimura
Apr 2013 - Doc # J12100108 IDC Presentation: Forecast

The content of this document was written in Japanese 本プレゼンテーションでは、国内中堅中小企業IT市場における2011年および2012年上半期の市場動向、製品別、産業分野別、地域別の動向、および2012年～2016年の予測を提供する。IDCでは、国内中堅中小企業IT市場の調査レポートを年間情報提供サービスとして提供している。このサービスでは、従業員規模999人以下の企業を中堅中小企業と定義し、市場動向と市場規模を調査／分析...

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AppMesh Enables Effective Mobile Customer Relations for Small Businesses
Ben Hoffman
Apr 2013 - Doc # lcUS24064113 IDC Link

On April 8, 2013, AppMesh announced the release of its customer engagement application for small businesses. Designed for iPhone and iPad users using iOS 6, AppMesh's offering comes at a time when small businesses are not only embracing the...

2013年国内中堅中小企業IT市場主要チャネルの動向分析
Hitoshi Ichimura
Apr 2013 - Doc # J13110103 Industry Development and Models

The content of this document was written in Japanese 本調査レポートは、2013年1月に実施した「国内中堅中小企業ユーザー調査」の結果および販売チャネルに対するヒヤリング調査の結果から、中堅中小企業のサーバー、PC、パッケージソフトウェア利用動向を販売チャネル別に分析したものである。また併せて、国内中堅中小企業IT市場の販売チャネル別支出額について2012年の推定および2013年～2016年の予測を行っている。国内中堅中小企...

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SMB IT Services Spending Profile: Share of Spending by Company Size and Industry with Detail by BPO Categories — Growing Interest in Sourcing Advanced Capabilities
Raymond Boggs
Apr 2013 - Doc # 240358 Insight

This IDC Insight examines the use of IT services by SMBs in the United States and also worldwide. It compares the view of services and outsourcing as technology spending priorities for SMBs by size and the relative share of spending across ...

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Team Members

Raymond Boggs
Vice President, Small/Medium Business and Home Office Research

Matt Davis
Program Director, Consumer Multiplay Services

Hitoshi Ichimura
Senior Market Analyst, IT Spending, IDC Japan

Ben Hoffman
Research Analyst